TERMS AND CONDITIONS
TERMS AND CONDITIONS – ARTISTS UNITED (CHANTILLY GREY)
Artists United, trading as Chantilly Grey, provides courses for individuals aged 18 and over.
Payment of Fees
Course fees must be paid termly, in advance. To secure your place, full payment must be received no later than 28 days before the course start date, and absolutely no later than 7 days prior to the course commencing.
This policy is in place to allow us to meet our contractual obligations with the venue, cover associated costs, and plan effectively. If payment is not received within this timeframe, your place may be released and offered to others on the waiting list.
Pay-As-You-Go Sessions
For those wishing to attend individual sessions, a fee of £35 per session applies. These sessions must be paid for in advance.
To ensure availability of resources and adequate preparation, please notify us by the Monday of the week you wish to attend. Booking is subject to availability, and confirmation must be made via email each week.
Please note that priority will be given to attendees who have enrolled on the full course, as this supports consistent planning and delivery for the group as a whole. We will always do our best to accommodate pay-as-you-go requests where space and resources allow.
Cancelled Sessions
If a session is cancelled due to circumstances beyond our control (e.g., illness, extreme weather, transport disruption) and a replacement session is offered, no refund will be issued. If a replacement session cannot be arranged, a refund will be processed at the end of the term.
If a class does not meet the minimum enrolment required to cover costs, we may offer to reduce the number of weeks without reducing the fee or alternatively adjust the fee to allow the class to proceed.
Refund Policy
- If the course is cancelled before it begins, a full refund will be issued.
- Refunds are typically processed immediately, though in exceptional cases may take up to 28 days.
- If you withdraw from a course once it has started, you will not be eligible for a refund.
We reserve the right to make reasonable changes to course tutors, timings, content, or venue (within a reasonable distance of the original location). No refunds will be given in these instances.
Attendance
Unless you are informed otherwise, please assume that your course will go ahead as scheduled.
We advise all attendees to join our WhatsApp group for the most immediate updates regarding class schedules or changes. If WhatsApp is not suitable, please ensure you check your emails in good time before setting off for your session to avoid unnecessary travel in the event of any last-minute updates.
Course Content
While we aim to deliver all courses as described, there may be occasions where changes to content, materials, or media are necessary. These adaptations will not impact the overall quality or enjoyment of the course. Suitable alternatives will always be provided.
General
All attendees must complete the required documentation and sign an Agreement form (either on paper or electronically). By signing, you agree to abide by these Terms and Conditions.
Artists United cannot accept liability for the loss of or damage to personal property, including project materials and completed work.
Disclaimer
Artists United makes every effort to ensure the accuracy of course descriptions and the availability of advertised sessions. However, we reserve the right to make reasonable adjustments or substitutions if necessary.
Participation in courses is at your own risk. Artists United is not liable for any personal injury or loss incurred during the course, except where caused by proven negligence.
Privacy Notice
By enrolling in a course, you agree to the collection and use of your personal data (such as name, contact details, and payment information) for administrative purposes related to your course participation.
Your information will be stored securely and will not be shared with third parties, except where required by law or for essential service provision (e.g., payment processing).
You have the right to access, correct, or request deletion of your personal data by contacting us directly.
TERMS AND CONDITIONS – ARTISTS UNITED (CHANTILLY GREY)
Artists United, trading as Chantilly Grey, provides courses for individuals aged 18 and over.
Payment of Fees
Course fees must be paid termly, in advance. To secure your place, full payment must be received no later than 28 days before the course start date, and absolutely no later than 7 days prior to the course commencing.
This policy is in place to allow us to meet our contractual obligations with the venue, cover associated costs, and plan effectively. If payment is not received within this timeframe, your place may be released and offered to others on the waiting list.
Pay-As-You-Go Sessions
For those wishing to attend individual sessions, a fee of £35 per session applies. These sessions must be paid for in advance.
To ensure availability of resources and adequate preparation, please notify us by the Monday of the week you wish to attend. Booking is subject to availability, and confirmation must be made via email each week.
Please note that priority will be given to attendees who have enrolled on the full course, as this supports consistent planning and delivery for the group as a whole. We will always do our best to accommodate pay-as-you-go requests where space and resources allow.
Cancelled Sessions
If a session is cancelled due to circumstances beyond our control (e.g., illness, extreme weather, transport disruption) and a replacement session is offered, no refund will be issued. If a replacement session cannot be arranged, a refund will be processed at the end of the term.
If a class does not meet the minimum enrolment required to cover costs, we may offer to reduce the number of weeks without reducing the fee or alternatively adjust the fee to allow the class to proceed.
Refund Policy
- If the course is cancelled before it begins, a full refund will be issued.
- Refunds are typically processed immediately, though in exceptional cases may take up to 28 days.
- If you withdraw from a course once it has started, you will not be eligible for a refund.
We reserve the right to make reasonable changes to course tutors, timings, content, or venue (within a reasonable distance of the original location). No refunds will be given in these instances.
Attendance
Unless you are informed otherwise, please assume that your course will go ahead as scheduled.
We advise all attendees to join our WhatsApp group for the most immediate updates regarding class schedules or changes. If WhatsApp is not suitable, please ensure you check your emails in good time before setting off for your session to avoid unnecessary travel in the event of any last-minute updates.
Course Content
While we aim to deliver all courses as described, there may be occasions where changes to content, materials, or media are necessary. These adaptations will not impact the overall quality or enjoyment of the course. Suitable alternatives will always be provided.
General
All attendees must complete the required documentation and sign an Agreement form (either on paper or electronically). By signing, you agree to abide by these Terms and Conditions.
Artists United cannot accept liability for the loss of or damage to personal property, including project materials and completed work.
Disclaimer
Artists United makes every effort to ensure the accuracy of course descriptions and the availability of advertised sessions. However, we reserve the right to make reasonable adjustments or substitutions if necessary.
Participation in courses is at your own risk. Artists United is not liable for any personal injury or loss incurred during the course, except where caused by proven negligence.
Privacy Notice
By enrolling in a course, you agree to the collection and use of your personal data (such as name, contact details, and payment information) for administrative purposes related to your course participation.
Your information will be stored securely and will not be shared with third parties, except where required by law or for essential service provision (e.g., payment processing).
You have the right to access, correct, or request deletion of your personal data by contacting us directly.